Free Delivery On Orders Over £25*
Pay In Three Available Over £30
Two Year Guarantee Included*Delivery Information
Due to warehouse closure, orders must be placed by 11am on Thursday, 19th December 2024, for next-day delivery
Christmas and New Year Delivery & Returns Guide
The Ring team will be off for a well-earned festive break from 4pm on the 23nd Dec until the 2nd Jan 25.
Don’t worry, you can still place orders on the shop. Please use the guide below for delivery and returns timings during the festive period.
Delivery
We recommend ordering by 2pm Friday 20th December to receive by Christmas Eve.
Orders placed from 12pm Mon 23rd December - will be dispatched 2nd Jan with delivery from Wed 3rd Jan.
Returns
Any returns that are started from 23rd Dec to the 1st Jan 25 will be processed as quickly as possible from the 2nd Jan 25.
Delivery of products ordered on the Ring Automotive Shop will be handled by DPD.
At this time delivery options are available for the United Kingdom and Channel Islands only.
The following delivery options are available:
Delivery Service | Order value is below £25 | Order value is above £25 | Information | |
Next-Day Delivery | £3.95 | Free | Next-day delivery when ordered before 2 pm. | |
Two Day Delivery | £3.95 | Free | The following mainland postcodes are two-day deliveries. | |
Before Noon Next-Day | £6.95 | £6.95 | Next-day before noon delivery when ordered before 2 pm. | |
Offshore & Highland Delivery | £11.95 | £11.95 | This service covers the Scottish Highlands/Islands, Northern Ireland, Isle of Man, and the Channel Islands. | |
Delivery Timings
Delivery timings are based on working days, Monday to Friday. Please refer to the guide below which is based on a standard GB delivery (excluding DPD 2-day postcodes):
Order Placement Day | Delivery if order placed before 2pm | Delivery if order placed after 2pm | |
Monday - Thursday | Next Day Delivery | Dispatched the next working day. | |
Friday | Next Working Day Delivery (Typically Monday) | Dispatched the next working day. | |
Saturday - Sunday | Dispatched the next working day. | Dispatched the next working day. | |
UK Public Bank Holidays | Dispatched the next working day. | Dispatched the next working day. | |
For GB postcodes that have longer delivery times, please use the guide above as an indication of the pick and dispatch timings.
We are not responsible for delays outside our control. If our supply of your order is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay or if we have to withdraw supply of the goods you may contact us to end the contract and receive a refund for any goods you have paid for but not received.
If no one is available at your address to take delivery of the order and they cannot be posted through your letterbox, DPD will leave you a note informing you of how to re-arrange delivery.
If, after a failed delivery, you do not re-arrange delivery we will contact you for further instructions and may charge you for storage costs and any further delivery costs. If, despite our reasonable efforts, we are unable to contact you or re-arrange delivery we may have to end the contract – please refer to Terms and Conditions section.
Delivery Process
Once your order has been dispatched you will receive an email from DPD confirming your tracking number. This email will have all delivery details including a link to DPD.
On the delivery day you will receive an update from DPD confirming the delivery time slot.
You will also have the option to make an in-flight change to your delivery once you receive the first communication from DPD (e.g. changing the shipment to collect at one of DPD's Ship to Shop locations).
Should you need any additional assistance, please contact Ring Customer Services (available Mon – Thur: 8.30am – 5pm| Fri: 8.30am – 4pm):
- email: shop@ringautomotive.com
- phone: 0113 213 7333