Delivery

Delivery of products ordered on the Ring Automotive Shop will be handled by DPD.

The following delivery options are available:

DPD Standard GB Delivery - Order before 2pm for next working day delivery.

  • Free on orders over £25 or
  • £3.95 delivery charge for orders below £25

DPD Standard GB 2 Day Delivery - Some GB postcodes will take 2 working days.

  • Free on orders over £25 or
  • £3.95 delivery charge for orders below £25

DPD 1200 Next Day - Order by 2pm for next working day delivery before 12 noon

  • This is an option for faster delivery to all available postcodes for this DPD service
  • £6.95 delivery charge on all orders this option is available for

DPD Off-Shore Delivery - Timings will vary by postcodeOrder by 2pm for same working day dispatch.

  • £11.95 delivery charge for all DPD off-shore postcodes
  • This DPD service covers the Scottish Highlands/Islands, Northern Island, Isle of Man, and the Channel Islands. 

 

Delivery Process

Once your order has been dispatched you will receive an email from DPD confirming your tracking number.  This email will have all delivery details including a link to DPD.

On the delivery day you will receive an update from DPD confirming the delivery time slot. 

You will also have the option to make an in-flight change to your delivery once you receive the first communication from DPD (e.g. changing the shipment to collect at one of DPD's Ship to Shop locations).

Should you need any additional assistance, please contact Ring Customer Services (available Monday – Friday 8.30am – 5pm):

Additional Delivery Information

At this time delivery options are available for the United Kingdom. We are not able to deliver to the Republic of Ireland.

Latest guide to postcodes that will be a DPD Standard GB 2 Day Delivery - AB25, AB31, AB33-35, AB41-54, PH15-18, TR21-25

Delivery timings are based on working days, Monday to Friday.  Please refer to the guide below which is based on a standard GB delivery (excluding DPD 2 day postcodes):

  • Order before 2pm Monday to Thursday – delivery is the next working day
  • Order after 2pm Monday to Friday – the delivery will be picked an dispatched the next working day.
  • Orders placed Saturday/Sunday - will be picked and dispatched the next working day.
  • Orders placed on bank holidays/public holidays - will be picked and dispatched the next working day.

For GB postcodes that have longer delivery times, please use the guide above as an indication of the pick and dispatch timings.

We are not responsible for delays outside our control. If our supply of your order is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay or if we have to withdraw supply of the goods you may contact us to end the contract and receive a refund for any goods you have paid for but not received.

If no one is available at your address to take delivery of the order and they cannot be posted through your letterbox, DPD will leave you a note informing you of how to re-arrange delivery.

If, after a failed delivery, you do not re-arrange delivery we will contact you for further instructions and may charge you for storage costs and any further delivery costs. If, despite our reasonable efforts, we are unable to contact you or re-arrange delivery we may have to end the contract – please refer to Terms and Conditions section.